/ What is the shipping cost? We do free shipping 3-7 business days .
/ Where do you ship the order from? India and France.
/ And do you ship to my country? We deliver in France and worldwide.
/ Do you rush shipping? Yes we do, please leave a special notice when you place the order, if we can't meet your request, we will contact you.
/ Why is the price different when I add it to cart? Our listed price is for the shortest length, so it costs more for a longer option.
/ What does density mean? It means fullness, higher density wig has more hair.
/ Is it 100% human hair? Yes, we only sell virgin hair.
/ What is the difference between a lace wig and a 360 wig? The full lace has all the lace on the cap, the 360 lace wig was made by 360 lace frontal with boots, the top part is machine cap. Both can do freestyle.
/ what kind of wig can be put in a ponytail? 360 lace wig and full lace wig can do high ponytail, other lace front wigs can be lower ponytail.
/ Can I bleach or dye? yes, you can professionally treat the hair.
/ Can I straighten my curly hair? We do not recommend straightening curly hair as it may cause issues such as hair loss and tangling. So better to stay the same curly look.
/ What is the natural color? The natural color matches the tone of virgin hair. It gradually changes from 1 b black to 2 dark brown.
/ What is the parting space for your wigs? Our lace front wigs have 3 inches of parting space in the front.
/ How to use the promo code? After adding an item to cart, you can see a place to enter the code and then click collect.
/ What means of payment do you have? We accept PayPal, credit card, bank card and bank transfer at the moment.
/ Why was my payment declined? Please refresh the page. If this no longer works, you can call your bank to authorize Paypal customer service to check the availability of your account.
/ What currencies do you accept for payment? We accept the following currencies: US Dollar, Euro, British Pound, Australian Dollar, Swiss Francs, Canadian Dollar, ... And when you visit the website, you can choose the currency you want.
/ Can I get full refund if I return the order? We will offer you a full refund for the items you returned. Please note that return shipping costs are the responsibility of the customer.
/ Do I have to pay shipping costs? Yes, if it is not our product's problem.
/ Can I come back after cutting the lace? Sorry, we can't accept return once the lace has been cut, each customer's hair is different, we can't sell to others.
